FAQs

What are the financial benefits of water capture?

When you install a water capture system you will pay less for water rates and protect yourself against rising water rates in the future. Water is becoming increasingly scarce and expensive.

How are water rates charged?

Watercare charges you for the amount of water you use each month, as measured by your water meter. Watercare charges you for collecting and treating your wastewater as measured by your water meter. Water that is captured and used from your roof is exempt from these charges.

How long does an average installation take?

1-2 hours from start to finish.

Do you need internal access to our home?

No internal access is needed – we work only on the outside of your home. We do ask that you be present for the installation so we can follow your instructions on location of the system.

How long is the wait between booking and installation?

3 to 4 weeks.

What is the captured water used for?

Legally it cannot be used for drinking. It is best used for irrigation (lawns and gardens), filling pools, washing cars and boats, pressure cleaning of paths/driveways/walls/homes.

Can I increase the size of my system in the future?

This depends on your roof space and your space for storage tanks. If both of these are sufficient we can return and connect further tanks to increase your storage capacity.

What sized footprint do the tanks have?

You will need to identify an area at ground level close to a downpipe from your roof. We will give you dimensions of the footprint required and ask you to mark these out and ensure you are happy with the tank’s position. We will install the tank in your desired position. We will position your tank on a secure stand that has a solid concrete base. We will fasten your tank to the wall.

How do I connect my hose to the tank?

Your tank will be fitted with a tap and your hose can attach to this.

How can I boost the pressure of my captured water when it comes out of the hose?

We supply and install a plinth that creates elevation and generated pressure. Further pressure is gained when the tank is full and the mass of the body of water is pushed through the tap. Mechanical pressure can be generated by attaching a pump or a pressure washer to the system.

Do I need a resource consent?

Auckland council is encouraging citizens to harvest their own water. The council has relaxed consenting requirements for rainwater tanks in residential zones. It is possible that you might not need a resource consent. Check here.